Remote Program Manager: Engineering-Driven, Customer Impact

ADP, Inc.; Seattle (WA); Remote; USD 80,000 - 100,000; Full time

Job summary

Quickparts is hiring a Program Manager with an engineering mindset and a passion for exceptional customer experiences to serve as the central hub for customer service and program management. In this role, you’ll organize complex projects from RFQ to completion, coordinating internal experts, external partners, and customer needs to ensure smooth execution and transform ideas into real-world products.

As a Program Manager you will drive cross-functional collaboration, translate customer

Qualifications

• 5-7 years of program or project management experience in manufacturing, engineering, or a related industry.
• Strong organizational skills with the ability to manage multiple complex projects simultaneously.
• Excellent communication skills with a customer-first mindset.
• Intermediate understanding of manufacturing processes (3D printing, CNC machining, or injection molding a plus).
• Intermediate level experience with Office 365 products.
• Experience with HubSpot, NetSuite, Monday.com or similar tools.

Responsibilities

• Partner with sales and technical teams to review RFQs and assess manufacturing feasibility.
• Coordinate with subject matter experts and vendors to generate accurate, timely quotes.
• Translate customer requirements into clear, actionable project plans, defining scope and timelines.
• Serve as the central communication hub, aligning customers, internal teams, and suppliers.
• Track project status from kick-off to completion, ensuring milestones are met and deadlines achieved.
• Anticipate and resolve issues to maintain project timing and customer satisfaction, providing regular updates to stakeholders.
• Work closely with internal facilities and third-party providers to track production progress and ensure quality and timelines.
• Build trust as the customer's primary point of contact, delivering proactive communication and capturing feedback for improvements.
• Support cross-functional problem-solving and relay insights to drive continuous enhancement in workflows.

Skills

PM Experience

Customer Focus

Cross-functional

Communication

Tools

HubSpot

NetSuite

Monday.com

Office 365

Job description

Quickparts is hiring a Program Manager with an engineering mindset and a passion for exceptional customer experiences to serve as the central hub for customer service and program management. In this role, you’ll organize complex projects from RFQ to completion, coordinating internal experts, external partners, and customer needs to ensure smooth execution and transform ideas into real-world products.

As a Program Manager you will drive cross-functional collaboration, translate customer