Remote Program Manager II, Emergency Services & NG911

Sinch

Colorado

Remote

USD 75,000 - 100,000

Full time

6 days ago
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Benefits offered by this job

Medical plans
Dental plans
Vision plans
Mental health resources
401(k) with match
Paid time off
Remote-friendly

Job summary

Sinch is seeking a Program Manager II to oversee multiple complex emergency services projects, driving product development and technical innovation. You will collaborate with network planning, product management, and other stakeholders to ensure timely, high-quality delivery aligned with business goals.

Ideal candidates will have strong program management skills, experience with 911/NG911 operations, and familiarity with PSAPs, FCC regulations, and telecom infrastructure.

Qualifications

  • Minimum 2 years of experience in program management or an advanced degree with related work.
  • Strong knowledge of E911/NG911 technologies and services.
  • Familiarity with public safety standards, FCC regulations, and call routing environments.

Responsibilities

  • Lead and coordinate multiple projects supporting 911, NG911, public safety, telecommunications, or emergency services programs.
  • Deliver complex technical programs within scope, schedule, and budget.
  • Develop and maintain detailed program plans with timelines, milestones, resources, and dependencies.

Skills

E911 knowledge
NG911 knowledge
Project management
Stakeholder management
Communication skills
Technical documentation literacy
Ability to work with cross-functional/

Education

Advanced degree in related field

Tools

MS Project
Click Up

Job description

Sinch is seeking a Program Manager II to oversee multiple complex emergency services projects, driving product development and technical innovation. You will collaborate with network planning, product management, and other stakeholders to ensure timely, high-quality delivery aligned with business goals.

Ideal candidates will have strong program management skills, experience with 911/NG911 operations, and familiarity with PSAPs, FCC regulations, and telecom infrastructure.

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