Remote Program Director — Healthcare Operations Lead

B & F Healthcare Services; Columbus (OH); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Advancement opportunities

Job summary

B & F Healthcare Services in Columbus, OH is seeking a Program Director to oversee daily operations and service delivery for individuals with developmental disabilities. You will ensure compliance, quality care, and effective coordination between staff, families, guardians, and county agencies, while working independently to set daily operational goals.

The role emphasizes leadership, documentation, and data-driven decision making in a supportive environment that values compassionate

Qualifications

• Experience working with individuals with developmental disabilities.
• Knowledge of homemaker personal care services.
• Ability to manage time, work independently, and establish daily goals.
• Strong organizational and leadership skills.

Responsibilities

• Oversee homemaker personal care services and residential supports.
• Independently prioritize tasks and establish daily operational goals to ensure program quality and efficiency.
• Enter, review, and update individual service plans, outcomes, and goals to ensure compliance.
• Monitor daily documentation for accuracy, timeliness, and compliance.
• Maintain up-to-date medical records and client files.
• Facilitate communication between, senior management, direct care staff, families and guardians, County Boards of Developmental Disabilities.
• Develop and maintain monthly activity calendars for people supported.
• Coordinate appointments and manage digital calendars.
• Ensure individuals are engaged in meaningful activities chosen by those we support.
• Onboard, train, and provide ongoing support to new staff members.
• Troubleshoot Brittco software through the Brittco ticketing process.
• Utilize Microsoft Office and other digital tools for reporting and tracking.
• Maintain organized records and ensure efficient administrative workflows.

Skills

Leadership

Communication

Problem-solving

Time management

Attention to detail

Empathy

Multitasking

Independence

Documentation

Education

High School Diploma or GED; degrees in Healthcare Administration/Public Health preferred

Tools

Brittco software

Microsoft Office

Electronic documentation systems

Job description

B & F Healthcare Services in Columbus, OH is seeking a Program Director to oversee daily operations and service delivery for individuals with developmental disabilities. You will ensure compliance, quality care, and effective coordination between staff, families, guardians, and county agencies, while working independently to set daily operational goals.

The role emphasizes leadership, documentation, and data-driven decision making in a supportive environment that values compassionate