Remote Product Systems Analyst – Banking & Digital Platforms

Stearns Financial Services, Inc.; Northern (KY); Hybrid; USD 81,000 - 106,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

401k Plan

Healthcare (Medical, Dental, Vision)

Paid Parental Leave

Family Care Reimbursement

PTO 13–23 days

Sick Time 10 days

11 Paid Holidays

Tuition Assistance

Job summary

The Product Systems Analyst supports the implementation, maintenance, and continuous improvement of the Bank's deposit products and digital banking platforms. Working closely with Product Managers and cross-functional business partners, this role assists with system configuration, testing, documentation, issue resolution, and ongoing product support.

The Product Systems Analyst will assist with the full product lifecycle while developing expertise in the Bank’s systems, vendors, and digital

Qualifications

• Bachelor's degree in Business, Finance, Information Systems, Computer Science, or related field, or equivalent work experience.
• 1–3 years of experience in banking, financial services, business analysis, operations, or technology support.
• Strong analytical and organizational skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, particularly Excel.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support the administration of deposit and digital banking platforms.
• Assist with system configuration and maintenance under the direction of senior team members.
• Help monitor system performance and identify opportunities for improvement.
• Research and troubleshoot product or system issues.
• Escalate issues to vendors or internal support teams when appropriate.
• Cross functional collaboration with Operations, Compliance, Vendor Management, etc.
• Develop test plans and test cases for new products and software releases.
• Execute UAT and document results.
• Identify, document, and track system defects.
• Verify successful implementation of product enhancements before production release.
• Support implementation activities for new products and services.
• Coordinate implementation timelines and project tasks.
• Help validate product configurations and setup.
• Participate in post-implementation reviews and issue resolution.
• Create and maintain SOPs, user guides, system docs, testing docs, and product references.

Skills

Analytical skills

Organizational skills

Strong communication

Excel proficiency

Multitasking

Education

Bachelor's degree in Business, Finance, IS, CS

Tools

Microsoft Office

Microsoft Excel

Job description

The Product Systems Analyst supports the implementation, maintenance, and continuous improvement of the Bank's deposit products and digital banking platforms. Working closely with Product Managers and cross-functional business partners, this role assists with system configuration, testing, documentation, issue resolution, and ongoing product support.

The Product Systems Analyst will assist with the full product lifecycle while developing expertise in the Bank’s systems, vendors, and digital