Remote Product Operations Analyst (Healthcare Tech)

Elevance Health, Inc.; Atlanta (GA); Remote; USD 75,000 - 120,000; Full time

Job summary

Elevance Health is seeking a Product Operations Analyst to streamline product development and delivery processes in a largely virtual role. You will partner with Product, Engineering, Analytics, and Customer Success to optimize workflows, adoption tracking, and feature rollout coordination.

The ideal candidate has 3+ years in product operations or business analysis within healthcare or tech, with strong data skills and familiarity with analytics tools.

Qualifications

• Requires a BA/BS and a minimum of 3 years of related business analysis experience or equivalent.
• Experience in healthcare or technology domains is preferred.
• Strong analytical and communication skills with ability to collaborate across teams.
• Familiarity with product analytics tools and dashboards is a plus.

Responsibilities

• Own the systems and tools that support day-to-day product development and delivery, including measuring product adoption and driving end-user awareness of new and existing functionality through our analytics suite.
• Support backlog grooming, release readiness, and delivery tracking with product managers and engineering leads.
• Document and improve product operations processes, including intake, prioritization, release tracking, and change management.
• Coordinate cross-functional activities to keep initiatives on track and ensure clear communication between teams.
• Create and maintain product documentation and internal training materials for new releases.
• Manage relationships with key product tool vendors, including contracts, licensing, renewals, and support escalations.
• Monitor the health of key systems and integrations using dashboards and feedback loops; define alerting and triage workflows for incidents.
• Maintain dashboards and reports to provide visibility into progress, adoption trends, and operational metrics.

Skills

Product operations

Analytics

Healthcare tech

Education

BA/BS

Tools

Jira

GitHub

Asana

Smartsheet

Metabase

Tableau

SQL

Job description

Elevance Health is seeking a Product Operations Analyst to streamline product development and delivery processes in a largely virtual role. You will partner with Product, Engineering, Analytics, and Customer Success to optimize workflows, adoption tracking, and feature rollout coordination.

The ideal candidate has 3+ years in product operations or business analysis within healthcare or tech, with strong data skills and familiarity with analytics tools.