Remote Product Liability Claims Manager

Sedgwick; Pierre (SD); Remote; USD 90,000 - 112,000; Full time

Job summary

Sedgwick is seeking an Assistant Claims Manager (Product Liability) to oversee technical and operational functions, ensure compliance, and manage budget and staff for 25 or fewer colleagues. The role emphasizes quality controls, client service, and staff development in a remote, national capacity within the US.

Ideal candidates have 8+ years in claims management with supervisory experience, a Bachelor’s degree, and strong leadership, analytical, and negotiation skills.

Qualifications

• Eight (8) years of claims management experience or equivalent combination of experience and education required to include one (1) year supervisory experience.
• Bachelor’s degree preferred. Licenses as required.

Responsibilities

• Oversees internal quality review process and reports monthly.
• Assures compliance with client internal controls, audit requirements and service agreement requirements.
• Establishes business plan with goals and objectives for assigned clients.
• Ensures claims management policies and procedures are followed to assure meeting service standards, state statutes/regulation, disability plan document, industry best practices and client service requirements.
• Establishes and maintains client contacts.
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Skills

Communication skills

MS Office

Leadership

Analytical skills

Organizational skills

Interpersonal skills

Negotiation skills

Teamwork

Performance competencies

Education

Bachelor's degree

Job description

Sedgwick is seeking an Assistant Claims Manager (Product Liability) to oversee technical and operational functions, ensure compliance, and manage budget and staff for 25 or fewer colleagues. The role emphasizes quality controls, client service, and staff development in a remote, national capacity within the US.

Ideal candidates have 8+ years in claims management with supervisory experience, a Bachelor’s degree, and strong leadership, analytical, and negotiation skills.