Remote Assistant Claims Manager - Product Liability

Sedgwick; Bismarck (ND); Remote; USD 90,000 - 112,000; Full time

Job summary

Sedgwick is seeking an Assistant Claims Manager (Product Liability) to oversee technical/operational functions, ensure compliance, and lead a team of up to 25 colleagues. The role emphasizes quality reviews, client relations, and budget oversight.

Requirements include a Bachelor's degree preferred, 8 years of claims management experience with supervisory exposure, and strong communication, leadership, and analytical skills. Remote-friendly with travel as needed.

Qualifications

• Bachelor's degree preferred.
• Eight (8) years of claims management experience or equivalent.
• At least one year of supervisory experience.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Leadership/management/motivational skills.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Excellent negotiation skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Oversees internal quality review process and reports monthly.
• Ensures compliance with client internal controls, audit requirements and service agreement requirements.
• Establishes business plan with goals and objectives for assigned clients.
• Ensures claims management policies and procedures are followed to meet service standards, state statutes/regulation, disability plan document, industry best practices and client service requirements.
• Establishes and maintains client contacts.
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Skills

Excellent communication

Microsoft Office

Leadership

Analytical skills

Organizational skills

Interpersonal skills

Negotiation skills

Teamwork

Performance competencies

Education

Bachelor's degree preferred

8 years claims management experience

1 year supervisory experience

Job description

Sedgwick is seeking an Assistant Claims Manager (Product Liability) to oversee technical/operational functions, ensure compliance, and lead a team of up to 25 colleagues. The role emphasizes quality reviews, client relations, and budget oversight.

Requirements include a Bachelor's degree preferred, 8 years of claims management experience with supervisory exposure, and strong communication, leadership, and analytical skills. Remote-friendly with travel as needed.