Remote Product Liability Claims Manager

Sedgwick; Dallas (TX); Remote; USD 90,000 - 112,000; Full time

Job summary

Sedgwick, based in Frisco, TX, invites you to join as Assistant Claims Manager (Product Liability) to oversee technical and operational functions, ensure service standards, and manage client relationships from a leadership role.

With eight years in claims management and at least one year supervising, you will drive quality, staff development, and plan accuracy while navigating regulatory requirements and best practices in a dynamic environment.

Qualifications

• Eight years of claims management experience, including one year supervisory experience.
• Excellent oral and written communication, including presentation skills.
• Leadership and motivational skills; ability to coach staff.
• Analytical and interpretive skills.
• Strong organizational and interpersonal skills.
• Excellent negotiation skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Oversees internal quality review process and reports monthly.
• Assures compliance with client internal controls, audit requirements and service agreement requirements.
• Establishes business plan with goals and objectives for assigned clients.
• Ensures claims management policies and procedures are followed to assure meeting service standards, state statutes/regulation, disability plan document, industry best practices and client service requirements.
• Establishes and maintains client contacts.

Skills

Communication

Leadership

Analytical skills

Organizational skills

Interpersonal skills

Negotiation

Teamwork

Performance competencies

Presentation skills

Education

Bachelor's degree

Licenses as required

Tools

Microsoft Office

Job description

Sedgwick, based in Frisco, TX, invites you to join as Assistant Claims Manager (Product Liability) to oversee technical and operational functions, ensure service standards, and manage client relationships from a leadership role.

With eight years in claims management and at least one year supervising, you will drive quality, staff development, and plan accuracy while navigating regulatory requirements and best practices in a dynamic environment.