Remote Post-Discharge Care Coordinator

Lehigh Valley Health Network; Philadelphia (Philadelphia County); Remote; USD 52,000 - 76,000; Full time

Job summary

Lehigh Valley Health Network seeks a Care Coordination specialist to manage post-discharge outreach and close care gaps. You will work with interdisciplinary teams to engage patients and coordinate care across the continuum, including telephonic and potential home visits.

The role emphasizes evidence-based practice, data maintenance, and collaboration with payer groups to optimize care. Excellent communication and confidentiality are essential.

Qualifications

• Minimum 3 years experience in a complex health system environment or Less than 1 year with Specialized Diploma.
• Proficient in Microsoft Office applications.
• Analytical thinking and ability to handle multiple tasks.

Responsibilities

• Lead setup and ongoing management of post-discharge and care gap reports.
• Engage with payer groups and leadership to drive patient engagement strategies.
• Collaborate with nursing to review barriers to care coordination and scheduling.
• Coordinate patient engagement guidelines and referrals for ongoing CM services post-discharge.
• Maintain quality data and spreadsheets for reporting and presentation.

Skills

Healthcare experience

Analytical thinking

Communication skills

Microsoft Office

Confidentiality

Education

High School Diploma

Specialized Diploma Medical Assistant or related field

Tools

EMR systems

Scheduling software

Job description

Lehigh Valley Health Network seeks a Care Coordination specialist to manage post-discharge outreach and close care gaps. You will work with interdisciplinary teams to engage patients and coordinate care across the continuum, including telephonic and potential home visits.

The role emphasizes evidence-based practice, data maintenance, and collaboration with payer groups to optimize care. Excellent communication and confidentiality are essential.