Remote Pharmacy Technician Supervisor – Prior Authorization

Embedded Shishya; United States; Remote; USD 51,000 - 67,000; Full time

Job summary

Oscar Health is seeking a Pharmacy Technician Supervisor - Prior Authorization to lead the daily operations of the prior authorization technician team within the Pharmacy Utilization Management group. You will mentor staff, optimize workflows, and ensure accurate, timely case processing while maintaining compliance.

You will report to the Manager, Pharmacy Utilization Management. This remote role is open to many US states, with occasional travel for team meetings and events.

Qualifications

• 4+ years of work experience in a pharmacy related field.
• 2+ years of performing pharmacy reviews for a managed care plan or pharmacy benefits manager.
• 1+ years of people or project management experience.
• Active CPhT certification (as requirement).

Responsibilities

• Oversee daily technician workflows, queue monitoring, and task assignments for prior authorization requests.
• Monitor productivity and quality metrics; provide regular coaching and performance reviews.
• Serve as a resource for complex intake issues, escalated provider inquiries, and system glitches.
• Identify and implement process improvements; resolve daily challenges.
• Partner with cross-functional leadership to develop training resources and job aids.
• Participate in rotated weekend and holiday on-call schedule to support queues.
• Ensure compliance with all applicable laws and regulations.

Skills

Pharmacy knowledge

Leadership

Attention to detail

Education

Active, unrestricted Pharmacy Technician certification (CPhT)

High school diploma or equivalent

Job description

Oscar Health is seeking a Pharmacy Technician Supervisor - Prior Authorization to lead the daily operations of the prior authorization technician team within the Pharmacy Utilization Management group. You will mentor staff, optimize workflows, and ensure accurate, timely case processing while maintaining compliance.

You will report to the Manager, Pharmacy Utilization Management. This remote role is open to many US states, with occasional travel for team meetings and events.