Remote Pharmacy Technician (CPhT) – 5-Month Contract

DG GLASS - Desde 2001 conectando negocios confiaveis.; Georgia; Remote; USD 25,000 - 33,000; Part time

Job summary

DG GLASS - Desde 1 2001 conectando negocios confiaveis. is seeking a Pharmacy Technician for a remote, contract position lasting about five months with potential to permanize based on performance.

The role involves handling member, provider, and pharmacy inquiries across multiple channels, supporting clinical pharmacists, and ensuring accuracy in claims adjudication and benefit guidance.

Qualifications

• Active Certified Pharmacy Technician (CPhT) through PTCB or NHA.
• Three years of recent retail or professional pharmacy experience with claims adjudication.
• Call center experience required.
• Must provide CPhT license number.
• Internet speed test of 100 Mbps DL required.
• Private designated workspace required.
• High school diploma or equivalent.
• Background check required.

Responsibilities

• Serve as the primary contact for members, providers, and pharmacies via phone, chat, email, ensuring timely, accurate service.
• Resolve mail-order, benefit, formulary, costs, prior authorization, and claims issues; assist network pharmacies with claims processing.
• Support clinical pharmacists with patient and provider outreach, including appointment scheduling, clinical program enrollment, and medication adherence follow-up.
• Take ownership of member, provider, and pharmacy issues from initial contact through final resolution, coordinating with internal teams and documenting interactions.
• Utilize AI-enabled tools and internal knowledge systems to research and resolve inquiries while fostering a collaborative, diverse team environment.

Job description

DG GLASS - Desde 1 2001 conectando negocios confiaveis. is seeking a Pharmacy Technician for a remote, contract position lasting about five months with potential to permanize based on performance.

The role involves handling member, provider, and pharmacy inquiries across multiple channels, supporting clinical pharmacists, and ensuring accuracy in claims adjudication and benefit guidance.