Remote Pharmacy Tech - Outbound Refill Authorizations

ASK Consulting; Town of Texas (WI); Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Remote work

Job summary

ASK Consulting is seeking a Pharmacy Operations Technician to perform high-volume outbound calls to physician offices to obtain verbal refill authorizations for prescription renewals. The role emphasizes accurate documentation, HIPAA-compliant communication, and adherence to schedules.

Ideal candidates have strong phone presence, familiarity with prescription refill processes, and the ability to work remotely from a dedicated home office. Training is expected to be concise with quick ramp-up.

Qualifications

• Strong verbal communication and professional phone etiquette.
• Ability to speak confidently with physician office staff and healthcare professionals.
• Basic computer proficiency and ability to navigate multiple systems simultaneously.
• Strong attention to detail and accurate documentation skills.
• Ability to manage repetitive tasks while maintaining quality and focus.
• Ability to set up computer, vpn and other application at home.
• Ability to work independently and as part of a team.

Responsibilities

• Make outbound calls to physician offices to obtain verbal refill authorizations.
• Document call outcomes and authorization information accurately in company systems.
• Follow scripts, workflows, and compliance guidelines.
• Escalate complex cases to pharmacy personnel or supervisors as needed.
• Maintain productivity and quality while handling high-volume calls.

Skills

Verbal communication

Physician office communication

Computer proficiency

Attention to detail

Repetitive task management

Home setup (computer/VPN)

Independent and team work

Job description

ASK Consulting is seeking a Pharmacy Operations Technician to perform high-volume outbound calls to physician offices to obtain verbal refill authorizations for prescription renewals. The role emphasizes accurate documentation, HIPAA-compliant communication, and adherence to schedules.

Ideal candidates have strong phone presence, familiarity with prescription refill processes, and the ability to work remotely from a dedicated home office. Training is expected to be concise with quick ramp-up.