Remote PFS Collections Specialist

Confluent Health LLC; Oregon; Hybrid; USD 40,000 - 55,000; Full time

Job summary

Confluent Health LLC is seeking a remote Accounts Receivable Specialist to manage patient and payer balances following approved revenue cycle procedures.

Responsibilities include monitoring outstanding balances, following up on claims and denials, generating claim forms, reviewing EOBs, and communicating with payors and patients to resolve accounts and set up payment plans. The role emphasizes accuracy, confidentiality, and teamwork.

Qualifications

• Must have computer proficiency with Windows-based technologies.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Excellent interpersonal, oral and written communication abilities.

Responsibilities

• Monitors outstanding account balances to determine next steps in collections.
• Follows up on claims and denials to maximize reimbursement.
• Reviews accounts receivable activities and contacts payors or patients.
• Generates insurance claim forms and collection letters as needed.
• Reviews EOBs to verify accurate reimbursements and adjudicates claims.
• Investigates and appeals denied or underpaid claims.
• Responds to inquiries from patients and payors by phone or in writing.
• Tracks and resolves discrepancies and helps set up patient payment plans.

Skills

Computer proficiency

Problem-solving

Multitasking

Interpersonal communication

Time management

Education

High school diploma or GED

Job description

Confluent Health LLC is seeking a remote Accounts Receivable Specialist to manage patient and payer balances following approved revenue cycle procedures.

Responsibilities include monitoring outstanding balances, following up on claims and denials, generating claim forms, reviewing EOBs, and communicating with payors and patients to resolve accounts and set up payment plans. The role emphasizes accuracy, confidentiality, and teamwork.