Remote Pet Insurance Claims Adjuster (Associate)

Independence Pet Group; Scottsdale (AZ); Remote; USD 25,000 - 36,000; Full time

Job summary

Independence Pet Group is seeking a Claims Adjuster – Associate to join our remote U.S.-based team reporting to the Supervisor, Claims. You will investigate, evaluate, and settle pet insurance claims, determine policy coverage, and calculate appropriate compensation amounts.

The role requires 1 year of veterinary clinic experience or CVT/RVT credentials, plus an active adjuster license (or within 90 days). This is a full-time, remote position with comprehensive benefits and overtime eligibility.

Qualifications

• 1 year relevant experience working in a veterinary clinic.
• Education: Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); or CVT; or RVT.
• Licenses/Certifications: Must have and maintain Adjusters license or obtain within 90 days of hire.

Responsibilities

• Works closely with veterinary hospitals and policyholders to evaluate medical history.
• Investigates and processes assigned insurance claims, verifies coverage and compensation amounts.
• Updates Explanation of Benefits (EOB), pays and closes claim.
• May order medical records and communicate with clients during treatment.

Education

Associate’s Degree or equivalent work experience

Certified Veterinary Technician (CVT)

Registered Veterinary Technician (RVT)

Job description

Independence Pet Group is seeking a Claims Adjuster – Associate to join our remote U.S.-based team reporting to the Supervisor, Claims. You will investigate, evaluate, and settle pet insurance claims, determine policy coverage, and calculate appropriate compensation amounts.

The role requires 1 year of veterinary clinic experience or CVT/RVT credentials, plus an active adjuster license (or within 90 days). This is a full-time, remote position with comprehensive benefits and overtime eligibility.