Remote Personal Loan Specialist

Reprise Financial; Irving (TX); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with safe harbor match

Floating holidays

Paid parental leave

Bonus opportunities

Tech package

Job summary

Reprise Financial is seeking a proactive Sales Associate to engage customers nationwide through a remote, fast-paced environment. You will handle calls and emails, guide applicants through the online process, and explain loan options with a focus on trust and clarity.

Join a growing team offering competitive pay ($19–$20/hour) and incentive bonuses. Work from home with optional visits to the Irving, TX office as needed, while staying aligned with company policies and compliance.

Qualifications

• 1–2 years of experience in a call center setting, preferably with a dialer system or handling high volume calls.
• Customer satisfaction orientation and sales competencies.
• Coachable and adaptable, with a willingness to learn and grow in a dynamic environment.
• Knowledge of sales/customer service techniques and principles.
• Excellent communication, customer service and sales skills/tactics.
• Ability to work in a goal-oriented environment.
• Proficient computer skills.
• Self-motivated, performance oriented.
• Ability to adapt to changing sales scenarios and customer needs.
• Ability to work independently in a fast-paced environment.
• Understanding credit bureau reporting.

Responsibilities

• Work independently in a fast-paced remote environment with guidance from management.
• Handle inbound and outbound calls and/or emails through our dialer system.
• Communicate with customers who started the application process and need more information.
• Engage with customers and other departments through multiple channels (phone, email, chat, in-house systems).
• Assess customer needs, explore options, and explain loan types.
• Build trust, loyalty, and satisfaction throughout the application process.
• Assist customers with application processes, including verifying information and uploading documents.
• Notate and document applications and address questions and objections.
• Explain the value behind our loan options persuasively.

Skills

Call center experience

Customer service

Sales skills

Communication

Adaptability

Proficiency with computer systems

Goal oriented

Independence

Credit bureau knowledge

Tools

Dialer system

Job description

Reprise Financial is seeking a proactive Sales Associate to engage customers nationwide through a remote, fast-paced environment. You will handle calls and emails, guide applicants through the online process, and explain loan options with a focus on trust and clarity.

Join a growing team offering competitive pay ($19–$20/hour) and incentive bonuses. Work from home with optional visits to the Irving, TX office as needed, while staying aligned with company policies and compliance.