Remote Pediatric Nurse Care Manager — Holistic Care Leader

Included Health, Inc.; United States; Remote; USD 75,000 - 105,000; Full time

Benefits offered by this job

Remote-first culture

401(k) plan

Medical, vision, dental coverage

Paid time off

Parental leave 12 weeks

Fertility coverage & surrogacy

Volunteer time off

WFH reimbursement

Job summary

Included Health is seeking a Newborn/Pediatric Nurse Care Manager to guide families through complex medical and behavioral health journeys via telephonic and video care, collaborating with a multidisciplinary team to deliver integrated remote care. The role emphasizes empathetic communication and proactive care planning.

The position requires a BSN, a current compact-state RN license (CA license preferred), 5+ years of nursing, and pediatric/care-management experience; ability to work PST hours

Qualifications

• BSN required and RN in good standing.
• Active Compact RN license in state of residence; CA license preferred.
• Minimum 5 years of nursing experience; 2+ years pediatric care.
• 2+ years in care, case and disease management; health plan or TPA experience preferred.
• Willing to work until 6pm PST and maintain HIPAA compliance.
• CCM certification is preferred.

Responsibilities

• Deliver patient-centered virtual care management by phone or video.
• Create care plans with the member and multidisciplinary team.
• Help navigate medical conditions, treatments, benefits, and the health system.
• Coordinate with local providers for aligned care.
• Provide longitudinal follow-up and compassionate support.
• Support acute episodes with coordinated case management.
• Coordinate resources addressing clinical and social needs.

Skills

BSN

RN license

CA RN license

CCM certification

5+ years experience

Pediatric experience

Remote work experience

Empathy

Communication skills

HIPAA/compliance

EMR systems

Education

Bachelor of Science in Nursing (BSN)

Tools

EMR systems

Job description

Included Health is seeking a Newborn/Pediatric Nurse Care Manager to guide families through complex medical and behavioral health journeys via telephonic and video care, collaborating with a multidisciplinary team to deliver integrated remote care. The role emphasizes empathetic communication and proactive care planning.

The position requires a BSN, a current compact-state RN license (CA license preferred), 5+ years of nursing, and pediatric/care-management experience; ability to work PST hours