Remote Patient Support and Data Entry Specialist

New York City Jobs; United States; Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Flexible remote work environment

Paid time off

Healthcare benefits

Job summary

A healthcare support organization is seeking a Remote Patient Support and Data Entry Specialist to ensure effective communication between patients and providers. The role requires excellent data management skills for maintaining patient records and providing exceptional remote care. Ideal candidates will have a background in healthcare administration and strong organizational abilities. Competitive salary and benefits included.

Qualifications

• Proficient in Microsoft Office Suite and EHR systems.
• Excellent typing and data entry speed with high accuracy.
• Strong verbal and written communication skills.
• Exceptional organizational and multitasking abilities.
• Ability to maintain confidentiality and adhere to HIPAA regulations.

Responsibilities

• Accurately input and maintain patient records in electronic systems.
• Respond promptly to patient inquiries via phone, email, or chat.
• Assist in scheduling appointments and follow-ups.
• Verify patient information and ensure compliance with data privacy regulations.
• Collaborate with healthcare staff to resolve patient concerns.

Skills

Microsoft Office Suite proficiency

Data entry accuracy

Verbal and written communication skills

Organizational skills

Problem-solving mindset

Job description

Job Summary

New York City Jobs is seeking a highly organized and detail-oriented Remote Patient Support and Data Entry Specialist to join our growing healthcare support team. This role is critical in ensuring seamless communication between patients and healthcare providers while maintaining accurate patient records and supporting operational efficiency. The ideal candidate will have excellent data management skills, strong attention to detail, and a passion for delivering exceptional patient care remotely.

Key Responsibilities

• Accurately input, update, and maintain patient records in electronic health systems.

• Respond promptly to patient inquiries via phone, email, or chat while maintaining professionalism and empathy.

• Assist in scheduling appointments, follow-ups, and patient reminders.

• Verify patient information and ensure compliance with HIPAA and data privacy regulations.

• Collaborate with healthcare staff to resolve patient concerns or administrative issues.

• Generate reports and summaries for internal use and management review.

• Identify discrepancies in data and recommend corrective actions.

• Maintain a high level of confidentiality and discretion at all times.

Required Skills and Qualifications

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and electronic health record (EHR) systems.

• Excellent typing and data entry speed with high accuracy.

• Strong verbal and written communication skills.

• Exceptional organizational and multitasking abilities.

• Ability to maintain confidentiality and adhere to HIPAA regulations.

• Problem‑solving mindset with attention to detail.

Experience

• Minimum 1–2 years of experience in healthcare administration, patient support, or data entry roles.

• Prior experience in remote work or telehealth environments is preferred.

Working Hours

• Full‑time, remote position.

• Flexible working hours, with availability required during standard U.S. business hours.

• Occasional overtime may be required based on workload and patient demand.

Knowledge, Skills, and Abilities

• Knowledge of healthcare processes and patient support workflows.

• Strong computer literacy and proficiency in EHR or CRM systems.

• Ability to handle sensitive information with integrity and discretion.

• Effective time management and prioritization skills.

• Ability to work independently while meeting deadlines in a remote environment.

Benefits

• Competitive salary and performance‑based incentives.

• Flexible remote work environment.

• Paid time off and healthcare benefits.

• Professional development and training opportunities.

• Supportive team culture with opportunities for career growth.

Why Join New York City Jobs?

At New York City Jobs, we prioritize patient care, operational excellence, and employee well-being. Joining our team means being part of a mission‑driven organization dedicated to improving healthcare experiences while providing flexible work arrangements that support work‑life balance.

How to Apply

Interested candidates are invited to submit their resume and cover letter via our online application portal or email to us. Please include Remote Patient Support and Data Entry Specialist in the subject line. Only shortlisted candidates will be contacted for interviews.