Remote Patient Service Representative

Konsus, Inc. (Superside); United States; Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Remote Patient Service Representative to manage communications for various healthcare practices. Key responsibilities include scheduling appointments, documenting patient information, and assisting in training new personnel. The ideal candidate will possess strong computer skills, empathy in handling healthcare issues, and effective teamwork abilities.

Qualifications

• High School diploma or GED is required.
• Ability to explain complex healthcare issues with empathy.
• Experience using multiple advanced communication tools.

Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices.
• Document and relay patient information according to Practice guidelines.
• Participate in training sessions and assist in the orientation of new personnel.

Skills

Empathy

Interpersonal skills

Computer skills

Education

High School diploma or GED

Tools

Microsoft Office

Advanced communication tools

Job description

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, including patient inquiries and appointment scheduling
• Document and relay patient information according to Practice guidelines, ensuring timely resolution of patient issues
• Participate in training sessions and assist in the orientation of new personnel while identifying process improvements

Required Qualifications

• High School diploma or GED is required
• Ability to explain complex healthcare issues with empathy
• Strong computer skills and knowledge of Microsoft Office applications
• Experience using multiple advanced communication tools
• Effective interpersonal skills in a team environment