Remote Patient Safety Monitor

Bon Secours Mercy Health; Cincinnati (OH); Remote; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off

Parental leave and FMLA leave

Tuition assistance

Job summary

Bon Secours Mercy Health is seeking a Virtual Safety Companion to remotely observe assigned patients via in-room cameras and headsets, providing alerts to bedside staff as needed. The role collaborates with clinical staff and operations to escalate conditions while documenting care in Epic.

BLS certification is required within 3 months of hire; patient care experience is preferred and the environment emphasizes safety, dignity, and professional communication.

Qualifications

• BLS Basic Life Support within 3 months of hire.
• No formal education required.
• Patient care experience preferred.

Responsibilities

• Observes patients via camera and audio and alerts bedside staff when help is needed.
• Reports safety concerns to caregivers using phone and Epic.
• Participates in shift hand-offs and information exchange.
• Escalates patient safety risks promptly.
• Documents patient status accurately in Epic.
• Communicates professionally with staff, patients, and families.
• Utilizes safety workflows and follows procedures during emergencies.
• Maintains patient dignity and confidentiality.
• Handles multiple tasks while monitoring patients.
• Performs other duties as assigned by nurse.

Skills

Patient care

Multitasking

Active listening

Critical thinking

Communication

Teamwork

HIPAA

Tools

Epic documentation

Microsoft Windows

Job description

Bon Secours Mercy Health is seeking a Virtual Safety Companion to remotely observe assigned patients via in-room cameras and headsets, providing alerts to bedside staff as needed. The role collaborates with clinical staff and operations to escalate conditions while documenting care in Epic.

BLS certification is required within 3 months of hire; patient care experience is preferred and the environment emphasizes safety, dignity, and professional communication.