Remote Patient Outreach & Enrollment Specialist

Niles-2; Niles (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Performance-based incentives

Comprehensive benefits

Paid training and development

Opportunities for career advancement

Job summary

Cass Family Clinic, located in Niles, Michigan, is seeking a Patient Outreach & Enrollment Specialist to engage with diverse populations, conduct outreach activities, and assist patients with enrollment in healthcare programs. This remote position offers comprehensive benefits and performance-based incentives. Ideal candidates should possess customer service experience, excellent communication skills, and strong organizational abilities. Join a mission-driven organization focused on improving health outcomes and community support.

Qualifications

• Customer service, outreach, or sales experience preferred (healthcare experience a plus).
• Excellent interpersonal communication skills; comfort speaking with diverse populations.
• Ability to work independently and meet measurable goals.

Responsibilities

• Engage with patients, families, and community members to promote services.
• Conduct outreach activities at community events, partner sites, and clinics.
• Assist patients with enrollment in Medicaid, Marketplace insurance, and more.
• Document outreach encounters and enrollment activity.

Skills

Customer service experience

Interpersonal communication skills

Organizational skills

Ability to work independently

Job description

Cass Family Clinic, located in Niles, Michigan, is seeking a Patient Outreach & Enrollment Specialist to engage with diverse populations, conduct outreach activities, and assist patients with enrollment in healthcare programs. This remote position offers comprehensive benefits and performance-based incentives. Ideal candidates should possess customer service experience, excellent communication skills, and strong organizational abilities. Join a mission-driven organization focused on improving health outcomes and community support.