Remote Patient Engagement Advocate – At-Home Care

Sprinter Health; San Francisco (CA); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Medical, Dental and Vision – 100% premium covered

401(k) with a match

Flexible PTO

Generous parental leave (16 weeks for birthing parent, 8 weeks for non-birthing parent)

$10,000 lifetime max for infertility/fertility treatment

Job summary

Sprinter Health is looking for a Patient Engagement Specialist I to join their growing team in San Francisco. This full-time, remote position involves supporting patients through at-home services, emphasizing communication and patient education.

The ideal candidate has at least 2 years of outbound call center experience, including a year in healthcare, and is proficient with EHR systems. The role offers medical coverage and generous parental leave.

Qualifications

• At least 2 years of outbound call center experience.
• At least 1 year in the healthcare industry.
• Excellent written and verbal communication skills.

Responsibilities

• Review inbound requests from outreach campaigns.
• Make 150-200 outbound calls to patients per day.
• Build trust with prospective patients and caregivers.

Skills

Outbound call center experience

Healthcare industry experience

Communication skills

EHR systems proficiency

Zendesk experience

Five9 experience

Job description

Sprinter Health is looking for a Patient Engagement Specialist I to join their growing team in San Francisco. This full-time, remote position involves supporting patients through at-home services, emphasizing communication and patient education.

The ideal candidate has at least 2 years of outbound call center experience, including a year in healthcare, and is proficient with EHR systems. The role offers medical coverage and generous parental leave.