Remote Patient Eligibility Specialist (COTA/PTA)

Myomo Inc.; United States, Northern America, Americas; Remote; USD 26,000 - 36,000; Full time

Job summary

Myomo Inc. is seeking a Patient Eligibility Specialist to support screening and queue management for potential MyoPro candidates.

This remote role requires healthcare background (PTA/COTA) and strong communication; you’ll collaborate with the Eligibility Manager and cross-functional teams to ensure accurate documentation and adherence to clinical criteria. Base compensation is $19-20/hr with a path to up to $26/hr through the variable compensation plan.

Qualifications

• Associate's degree required; Bachelor's may be preferred.
• Allied Health background (PTA, COTA, Orthotic Fitter, Orthotic/Prosthetic Assistant etc.) required.
• High speed internet and a dedicated home office will be a key to success in this role.
• Excellent interpersonal skills to build effective, lasting relationships with staff & team.
• Must be well organized, self-motivated and possess integrity, initiative, and excellent verbal and written communication skills.
• Highly professional, tactful, and courteous conduct at all times, in internal/external interactions.

Responsibilities

• Screen candidates daily and manage the patient queue.
• Document interactions in the CRM and maintain patient records.
• Collaborate with the Patient Eligibility Manager and cross-functional teams.
• Participate in training and professional development.
• Maintain quality standards and report opportunities to improve processes.
• Identify customer needs and potential sales opportunities to the Patient Eligibility Manager.

Skills

Interpersonal skills

Organization

Communication

Problem solving

Teamwork

Adaptability

Education

Associate's Degree

Bachelor's degree preferred

Tools

CRM

Excel

Word

PowerPoint

Job description

Myomo Inc. is seeking a Patient Eligibility Specialist to support screening and queue management for potential MyoPro candidates.

This remote role requires healthcare background (PTA/COTA) and strong communication; you’ll collaborate with the Eligibility Manager and cross-functional teams to ensure accurate documentation and adherence to clinical criteria. Base compensation is $19-20/hr with a path to up to $26/hr through the variable compensation plan.