Remote Patient Billing & Collections Specialist

Iowa Ortho; Grimes (IA); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Iowa Ortho in the Des Moines area is seeking a Patient Account Specialist to join our finance team. This role blends insurance and patient accounts receivable duties, serving as the first point of contact for the River Hills Surgery Center.

You will handle billing analyses, patient communications, payment plans, and coordination with the Insurance Verification Specialist, with remote work possible after training and requiring residence within 2 hours of Des Moines.

Qualifications

• Associates degree in Insurance or Business Administration preferred.
• One year of collections or two years of medical office experience preferred.
• Fluent English with strong communication and attention to detail.
• Proficiency with payer research and knowledge of state/federal collection laws.

Responsibilities

• Manage incoming calls regarding patient liability and collection accounts.
• Support the Insurance Verification Specialist with patient pre-collect inquiries.
• Generate patient billing analyses as requested.
• Post insurance and patient payments in the HST system and reconcile accounts.
• Contact patients about delinquent accounts and arrange payment plans.
• Forward delinquent accounts to collections when necessary.
• Collaborate with the IOC billing team and communicate with front desk as needed.

Skills

Excellent communication skills

Multitasking

Attention to detail

Education

Associates degree in Insurance or Business Administration

Tools

Insurance software

HST software

Microsoft Office

Job description

Iowa Ortho in the Des Moines area is seeking a Patient Account Specialist to join our finance team. This role blends insurance and patient accounts receivable duties, serving as the first point of contact for the River Hills Surgery Center.

You will handle billing analyses, patient communications, payment plans, and coordination with the Insurance Verification Specialist, with remote work possible after training and requiring residence within 2 hours of Des Moines.