Remote Patient AR Specialist – Billing & Collections

Community Of Hope Inc.; Washington, Northern (District of Columbia, KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Top Washington Post Workplace

Eight-hour workdays with paid lunch

Vacation and holidays

Tuition reimbursement

Health, dental, vision insurance

403(b) retirement

Job summary

Community of Hope Inc. is seeking a Patient Account Receivable Specialist in Washington, DC. The role involves following up on outstanding claims, completing denials and appeals, and ensuring timely filing.

It is located at Conway Health and Resource Center in Southwest, DC, with remote/hybrid work options. Responsibilities include processing claims within 5 days, resolving eligibility issues, expediting adjudication, and documenting interactions in eCW.

Qualifications

• High School diploma required.
• Healthcare experience with Medicare and DC Medicaid preferred.
• 2 years minimum and 4+ years preferred in physician/dental/behavioral health billing.
• Confidentiality with PHI and employee data.
• Ability to meet strict deadlines and manage multiple tasks.
• Remote work with requirement to visit office bi-monthly.

Responsibilities

• Process claims within 5 days of the claim date to meet payer timely filing guidelines.
• Resolve eligibility issues and coding errors; ensure correct insurance placement and billing.
• Expedite adjudication by addressing denials and aging claims within 21 days.
• Document calls and actions in the practice management system (eCW).
• Handle complex denials by researching with insurers and patients as needed.
• Communicate with patients and insurers about COB, eligibility, and status.
• Generate refunds/voids per payer guidelines and respond to insurance correspondence within 5 business days.

Skills

Healthcare experience

Medicare

DC Medicaid

Physician billing

Dental billing

Behavioral health

MS Office

eClinicalWorks

Education

High School diploma

Tools

eClinicalWorks

Payer portals

MS Office

Job description

Community of Hope Inc. is seeking a Patient Account Receivable Specialist in Washington, DC. The role involves following up on outstanding claims, completing denials and appeals, and ensuring timely filing.

It is located at Conway Health and Resource Center in Southwest, DC, with remote/hybrid work options. Responsibilities include processing claims within 5 days, resolving eligibility issues, expediting adjudication, and documenting interactions in eCW.