Remote Patient Access Specialist - Scheduling & EMR

Complete Health; Jacksonville (FL); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Complete Health is seeking a Patient Access Representative to support scheduling, insurance verification, and EMR data entry for patients in Jacksonville, FL or Birmingham, AL. This role emphasizes compassion, professionalism, and accuracy in a high-volume call center environment.

The position requires a high school diploma and 1–3 years of healthcare scheduling experience, with a Monday–Friday day shift and a pay rate of $18.50 per hour.

Qualifications

• Requires High School Diploma and 1–3 years of healthcare scheduling experience.
• Excellent verbal and written communication skills.
• Interpersonal skills with patients and staff essential.
• Familiarity with EMR systems (Athena EMR helpful).

Responsibilities

• Schedule patient appointments for consultations, evaluations, and treatments.
• Collect insurance information for verification and enter data into EMR.
• Handle phone calls promptly to confirm or establish appointments.
• Maintain data integrity and support department colleagues.

Skills

Verbal communication

Written communication

Interpersonal skills

Critical thinking

Education

High School Diploma

Tools

Athena EMR

Job description

Complete Health is seeking a Patient Access Representative to support scheduling, insurance verification, and EMR data entry for patients in Jacksonville, FL or Birmingham, AL. This role emphasizes compassion, professionalism, and accuracy in a high-volume call center environment.

The position requires a high school diploma and 1–3 years of healthcare scheduling experience, with a Monday–Friday day shift and a pay rate of $18.50 per hour.