Remote Patient Access Coordinator

Baptist Health; Jacksonville (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Baptist Health in Jacksonville, FL, seeks a New Patient Coordinator for the Behavioral Health Department to support patient intake and administrative workflows.

You will verify insurance, register patients accurately, collect charges, and coordinate with care teams; the role is full-time day shift. Strong customer service and multi-line phone experience are essential to triage needs and route patients to appropriate services.

High school diploma required; prior healthcare exposure preferred.

Qualifications

• 1-2 years Medical Experience
• 1-2 years Customer Service Experience
• 1-2 years Insurance Experience

Responsibilities

• Providing business services for patients and the healthcare system.
• Ensuring accurate patient registration.
• Verifying insurance and authorizations.
• Collecting patient charges and payments.
• Operating a multi-line phone system while maintaining telephone protocols.
• Assisting patients as needed.

Skills

Medical experience

Customer service

Insurance experience

Education

High School Diploma

Tools

Insurance verification software

Job description

Baptist Health in Jacksonville, FL, seeks a New Patient Coordinator for the Behavioral Health Department to support patient intake and administrative workflows.

You will verify insurance, register patients accurately, collect charges, and coordinate with care teams; the role is full-time day shift. Strong customer service and multi-line phone experience are essential to triage needs and route patients to appropriate services.

High school diploma required; prior healthcare exposure preferred.