Remote Part-Time Sports E-commerce Customer Experience Pro

Pro Athlete; Kansas City (MO); Hybrid; USD 17,047 - 24,280; Part time

Job summary

Pro Athlete in Kansas City is seeking a part-time Customer Service Representative to resolve customer inquiries and provide product expertise. This position offers flexible working options including on-site, hybrid, or remote.

The ideal candidate will have great communication skills and a customer-focused mindset, with a salary of $15.00 per hour and approximately 20 to 25 hours per week expected.

Qualifications

• Strong customer/client focus and ability to resolve inquiries.
• Excellent verbal and written communication skills.
• Detail-oriented with strong problem-solving abilities.

Responsibilities

• Resolve customer inquiries across various communication channels.
• Act as a product expert for baseball and softball equipment.
• Initiate UPS claims and walk customers through the return process.

Skills

Customer/Client Focus

Verbal and Written Communication Proficiency

Problem Solving/Analysis

Technical Capacity

Detailed

Resourceful

Education

Bachelor's degree or equivalent experience

Job description

Pro Athlete in Kansas City is seeking a part-time Customer Service Representative to resolve customer inquiries and provide product expertise. This position offers flexible working options including on-site, hybrid, or remote.

The ideal candidate will have great communication skills and a customer-focused mindset, with a salary of $15.00 per hour and approximately 20 to 25 hours per week expected.