Remote Outbound Sales Manager - Growth & Leadership

LoseTheBackPain; Dallas (TX); Remote; USD 77,000 - 87,000; Full time

Benefits offered by this job

Remote with flexible schedule

Medical, dental, and vision insurance

401(k) with 3.5% match

Flexible PTO

Discounts on HBI products

Job summary

The Healthy Back Institute is seeking a Manager, Outbound Sales to lead a remote team of Value-Added Sales reps contacting customers by phone and text to recommend products and programs. You will own the pipeline, margins, coaching, offers, and commissions while driving measurable revenue growth.

This hands-on leadership role focuses on queue coverage, performance reporting, and building a high-performing team that expands books of business and launches wholesale programs in 2027.

Qualifications

• Five or more years in outbound phone sales or business development with a documented revenue target ownership.
• D2C outbound sales experience by phone in a direct-to-consumer, direct-response, or subscription business.
• Outbound B2B sales experience with businesses such as B2B SaaS, wholesale, distribution, or retail accounts.
• Substantial hands-on experience managing and developing a sales team.
• Experience managing gross profit per call, contribution margin, refunds and chargebacks.
• Working knowledge of TCPA and telemarketing regulations.
• Experience administering sales commission plans and pay cycles.
• Strong Excel or Google Sheets skills for building scorecards and forecasts.

Responsibilities

• Own monthly sales, gross profit, and net revenue targets for the team.
• Provide a concise weekly performance and forecast view for leadership.
• Administer commission plans, payouts, and communicate results clearly.
• Lead and coach a remote outbound sales team with daily engagement and performance reporting.
• Develop and maintain the offer playbook, scripts, objection-handling guides, and reference materials.
• Manage shift structure, queue coverage, schedule adherence, and compliance across channels.
• Drive growth through outbound outreach, reactivation, and program offers while controlling refunds and chargebacks.

Skills

Business development

Outbound sales

People leadership

Margin management

Coaching

CRM proficiency

Compliance awareness

Education

Bachelor's degree

Tools

HubSpot

Aircall

UltraCart

Dialer platforms

Job description

The Healthy Back Institute is seeking a Manager, Outbound Sales to lead a remote team of Value-Added Sales reps contacting customers by phone and text to recommend products and programs. You will own the pipeline, margins, coaching, offers, and commissions while driving measurable revenue growth.

This hands-on leadership role focuses on queue coverage, performance reporting, and building a high-performing team that expands books of business and launches wholesale programs in 2027.