Remote Outbound Call Center

ManpowerGroup; Columbus (IN); Remote; USD 15,000 - 21,000; Full time

Benefits offered by this job

Flexible scheduling

Remote work from Columbus

Job summary

ManpowerGroup is seeking a Remote Outbound Call Center agent to join a market research client’s customer engagement team. This remote role involves conducting political surveys with consumers, reading questions aloud, and recording responses with accuracy and a positive, professional demeanor.

The ideal candidate has clear English pronunciation, strong communication, and the ability to engage respondents vividly.

Qualifications

• Clear English pronunciation required.
• Excellent communication skills are essential.
• Ability to read aloud and engage vividly with respondents.

Responsibilities

• Conduct political surveys with consumers via outbound calls.
• Read survey questions aloud clearly and confidently.
• Engage with respondents to ensure accurate and complete survey responses.
• Maintain professionalism and a positive attitude during calls.
• Record survey responses accurately in the system.

Skills

Clear English pronunciation

Excellent communication skills

Read aloud and engage respondents

Tools

Windows 11

Camera

Wired headset

High-speed internet

Job description

Our client, a leading organization in the market research industry, is seeking a Remote Outbound Call Center to join their team. As a Remote Outbound Call Center agent, you will be part of the customer engagement support team, helping gather valuable insights through consumer surveys. The ideal candidate will have excellent communication skills, a vivid and engaging voice, and a strong commitment to quality and accuracy, which will align successfully in the organization.

Job Title: Remote Outbound Call Center

Location: USA - Fully Remote

Pay Rate: $13.00 hr

Shift: Schedules are typically 1-9pm. Agents sign up for the hours they want to work. Work days are typically Monday - Friday. Must be very committed once hours are selected.

What's the Job?

• Conduct political surveys with consumers via outbound calls
• Read survey questions aloud clearly and confidently
• Engage with respondents to ensure accurate and complete survey responses
• Maintain professionalism and a positive attitude during calls
• Record survey responses accurately in the system

What's Needed?

• Clear English pronunciation skills
• Reliable laptop or desktop with Windows 11 and camera (camera used only during training)
• Wired headset with microphone
• High-speed internet connection
• Ability to read aloud and engage vividly with respondents

What's in it for me?

• Flexible scheduling options to fit your lifestyle
• Opportunity to work remotely from anywhere in Columbus
• Gain valuable experience in customer engagement and survey administration
• Be part of a supportive and dynamic team
• Contribute to important research initiatives

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.