Remote Orthodontic Insurance AR Specialist

Rippling, Inc.; United States; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Flexible PTO

Employer HSA contribution

9 Company Paid holidays

401(k) match

Job summary

OrthoFi is seeking an Orthodontic Insurance AR Specialist to resolve outstanding balances and maximize reimbursements for orthodontic practices across the United States. You'll research unpaid and past-due claims, collaborate with insurance carriers, and reconcile payments while maintaining meticulous documentation.

This remote-friendly role requires attention to detail and the ability to work independently in a fast-paced environment.

Qualifications

• 2+ years of orthodontic insurance experience required.
• Experience with orthodontic practice management software such as Dolphin, Cloud 9, Ortho2, OrthoTrac, or TOPS preferred.
• Experience researching and following up on unpaid or outstanding insurance claims.
• Strong understanding of dental/orthodontic insurance processes, including claim submission, payment processing, and insurance benefits.

Responsibilities

• Review outstanding and past-due orthodontic insurance claims to identify why payments have not been received.
• Follow up with insurance carriers by phone and through carrier websites to research claim and payment status.
• Submit and resubmit insurance claims through practice management systems, fax, or mail as needed.
• Research and resolve unpaid, underpaid, and overpaid insurance balances.
• Reconcile insurance payments and apply payments to the appropriate patient accounts.
• Make account adjustments to ensure patient and insurance balances are accurate.
• Respond to inbound patient calls related to insurance accounts and provide support when additional research or clarification is needed.
• Navigate practice management systems and insurance portals to research account and claim information.
• Maintain accurate and detailed documentation throughout the claims resolution process.
• Work independently to manage a high volume of accounts while meeting accuracy and productivity expectations.

Skills

Orthodontic insurance

Insurance follow-up

Attention to detail

Tools

Dolphin

Cloud 9

Ortho2

OrthoTrac

TOPS

Job description

OrthoFi is seeking an Orthodontic Insurance AR Specialist to resolve outstanding balances and maximize reimbursements for orthodontic practices across the United States. You'll research unpaid and past-due claims, collaborate with insurance carriers, and reconcile payments while maintaining meticulous documentation.

This remote-friendly role requires attention to detail and the ability to work independently in a fast-paced environment.