Remote Order Processor – Client Support & Coordination

Valet Living, LLC; Phoenix (AZ, NV); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Benefits

401k Match

Paid Time Off

Professional Development

Additional Perks

Job summary

MultiPro Property Solutions, LLC is seeking an Order Processor to support clients, manage orders, and coordinate with branch operations. This remote role requires 2+ years in order processing or customer service, English/Spanish bilinguality, and proficiency with MS Office and Salesforce.

You will work Monday–Friday, Pacific/Mountain Time hours, supporting clients across all U.S. time zones with professionalism.

Qualifications

• 2+ years of order processing or customer service experience.
• High school diploma or GED required; additional coursework preferred.
• English/Spanish bilingual required; hospitality/EA background a plus.
• Proficient with Microsoft Office; Salesforce experience preferred.

Responsibilities

• Manage Order Processing: create and process service work orders accurately.
• Client Support: be the first point of contact for inquiries via phone, email, and text.
• Relationship Management: provide timely updates and professional support to clients.
• Service Coordination: support scheduling changes and service delivery with branch ops.
• Documentation & Reporting: maintain client records and update databases.
• Customer Satisfaction: conduct follow-ups and surveys to meet expectations.
• Administrative Support: assist with account setup and cross-team communication.

Skills

Order processing

Customer service

Bilingual English/Spanish

MS Office Suite

Salesforce experience

Organization skills

Education

High school diploma or GED

Job description

MultiPro Property Solutions, LLC is seeking an Order Processor to support clients, manage orders, and coordinate with branch operations. This remote role requires 2+ years in order processing or customer service, English/Spanish bilinguality, and proficiency with MS Office and Salesforce.

You will work Monday–Friday, Pacific/Mountain Time hours, supporting clients across all U.S. time zones with professionalism.