Remote Operations & Service Delivery QA Expert

AI Trainer Jobs; United States; Remote; USD 97,000 - 138,000; Part time

Job summary

AI Trainer Jobs is seeking an Operations & Service Delivery Expert for a remote review track evaluating AI outputs across operations workflows. You''ll review workflow correctness, policy adherence, and stakeholder fit, flag operational risk, and document the right next steps for the modeling team.

You will work as an independent contractor with an hourly rate, expected to spend at least 10 hours per week, and ensure clear written reasoning and consistent rubric use across multi-page reviews.

Qualifications

• Direct working experience in operations service delivery on real teams.
• Clear written reasoning that names the policy or workflow being applied.
• Reliable async availability for at least 10 hours per week.
• Comfort applying multi-page rubrics consistently across long batches.

Responsibilities

• Review AI outputs against current operations service delivery workflows, playbooks, and firm policy for Operations & Service Delivery Expert assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.

Skills

Operational experience

Policy adherence

Workflow judgment

Bilingual experience

Tools

AI tooling familiarity

Job description

AI Trainer Jobs is seeking an Operations & Service Delivery Expert for a remote review track evaluating AI outputs across operations workflows. You''ll review workflow correctness, policy adherence, and stakeholder fit, flag operational risk, and document the right next steps for the modeling team.

You will work as an independent contractor with an hourly rate, expected to spend at least 10 hours per week, and ensure clear written reasoning and consistent rubric use across multi-page reviews.