Remote Operations Performance Lead

DHL; Westerville (OH); Remote; USD 85,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

generous PTO policy

Job summary

DHL Supply Chain is seeking an Operational Performance Manager to lead regional implementations of the Operations Management System. You will coach Implementation Advisors and site leadership to deploy performance tracking tools, coordinate data integration with source systems, and drive continuous improvement across multiple sites.

The role demands strong project leadership, cross-functional collaboration, and the ability to manage complex transformational initiatives across regions, with

Qualifications

• Bachelor's Degree or Equivalent General Management or Above Experience required.
• 7+ years of experience in large scale Lean/Operations Management Systems Transformation required.
• 5+ years of Operations experience, required.
• 2+ years of Logistic industry experience, preferred.

Responsibilities

• Coordinate and direct the delivery of consistent implementations across each assigned region or sites to ensure standard DHL Supply Chain performance tracking and Operations Management System.
• Verify and ensure all operational and performance tracking/management tools are in place or planned in detail prior to and during readiness and implementation phase.
• Work with OMS Data Systems to ensure a complete analysis of data and identify gaps in data format or detail.
• Coordinate/conduct the testing of the performance tracking tools/system solution in collaboration with IT and site leadership, including UAT and final confirmation.

Skills

Lean

Operations management

Transformation

Project leadership

Education

Bachelor's degree or equivalent

7+ years Lean/Operations Management Transformation experience

5+ years Operations experience

2+ years Logistics industry experience

Job description

DHL Supply Chain is seeking an Operational Performance Manager to lead regional implementations of the Operations Management System. You will coach Implementation Advisors and site leadership to deploy performance tracking tools, coordinate data integration with source systems, and drive continuous improvement across multiple sites.

The role demands strong project leadership, cross-functional collaboration, and the ability to manage complex transformational initiatives across regions, with