Remote Operations Manager: Logistics & Team Leadership

FedEx Freight; Memphis (TN); On-site; USD 65,000 - 75,000; Full time

Job summary

FedEx Freight in Memphis is seeking a forward-thinking Operations Supervisor responsible for leading a team to ensure every shipment moves on time and damage-free, while complying with DOT, OSHA, and company policies. You will coordinate dispatch, dock activities, and route adjustments, drive cost efficiencies, and support customers with quotations and scheduling.

The role requires strong leadership and communication skills, extensive knowledge of LTL operations, and the ability to work in a

Qualifications

• Must possess high school diploma or equivalent
• Prior management experience preferred
• Strong communication skills (written and verbal)
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules preferred
• Able to work in a remote location, taking self-initiative without requiring immediate local supervision
• Multi-tasked oriented and possess good organizational skills
• Knowledge of Microsoft Office Suite and Internet

Responsibilities

• Lead, educate and develop company employees
• Plan daily manpower needs to ensure customers’ freight is delivered and picked-up timely and damage free
• Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
• Monitor dock to ensure proper loading techniques
• Evaluate and reconfigure route structures and bids based on local tendencies and characteristics
• Conduct safety meetings and facilitate quality groups
• Monitor and analyze all opportunities to cut costs and improve efficiencies
• Assist customers with rate quotes, claim information and setting appointments
• Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
• Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure
• Communicate with Account Manager(s) to ensure customers’ and company’s needs are met
• Identify freight moving at incorrect weight and classification
• Ensure all OS&D is identified and processed properly
• Monitor actual performance data and gather information for reporting
• Assist Operations Supervisors as needed; conduct pre-shift meetings; implement company policy
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Skills

Leadership

Communication

Operations management

Cost reduction

Education

High school diploma

Tools

Microsoft Office

Job description

FedEx Freight in Memphis is seeking a forward-thinking Operations Supervisor responsible for leading a team to ensure every shipment moves on time and damage-free, while complying with DOT, OSHA, and company policies. You will coordinate dispatch, dock activities, and route adjustments, drive cost efficiencies, and support customers with quotations and scheduling.

The role requires strong leadership and communication skills, extensive knowledge of LTL operations, and the ability to work in a