Remote Operations Coordinator: Scheduling & Support

America's Swimming Pool Company; Atlanta (GA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Job summary

America's Swimming Pool Company (ASP) in Atlanta, GA, seeks an organized Operations Coordinator to manage scheduling, coordinate service appointments, and ensure accurate job details. You will interact with customers, technicians, and the admin team to keep operations running smoothly and efficiently.

The role requires strong organization, effective communication, and the ability to navigate multiple software systems.

Qualifications

• exceptionally organized and detail-oriented
• Communicates clearly and professionally
• Takes initiative and follows through
• Comfortable learning technology and using multiple software systems
• Enjoys working as part of a team and helping others succeed

Responsibilities

• Coordinate daily schedules for pool service and repair technicians
• Organize work orders, appointments, and follow-up tasks
• Communicate with customers regarding service needs and updates
• Work closely with technicians to understand job requirements and priorities
• Help keep jobs moving from request to completed service
• Collaborate with the admin team to resolve issues and improve processes
• Maintain accurate information in scheduling and customer management systems

Skills

Organizational skills

Attention to detail

Clear communication

Problem solving

Team collaboration

Tools

Scheduling software

CRM systems

Job description

America's Swimming Pool Company (ASP) in Atlanta, GA, seeks an organized Operations Coordinator to manage scheduling, coordinate service appointments, and ensure accurate job details. You will interact with customers, technicians, and the admin team to keep operations running smoothly and efficiently.

The role requires strong organization, effective communication, and the ability to navigate multiple software systems.