Remote & Onsite Relationship Banker

Busey Bank; Edwardsville (IL); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Stock purchase plan

Paid time off

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

Job summary

Busey Bank in Edwardsville, IL seeks a Relationship Banker to blend teller duties with relationship banking, delivering personalized service and handling transactions. You will open new accounts, assist with maintenance, and cross-sell products to meet customer needs.

The role emphasizes accurate processing, online banking support, and compliance with banking regulations, while building lasting customer relationships and contributing to branch success.

Qualifications

• Requires a High School diploma.
• Requires previous banking and/or sales experience.
• Knowledge of Microsoft Office.

Responsibilities

• Greet and engage customers, providing exceptional service to build relationships.
• Identify customer needs and offer solutions through bank products and services.
• Develop and maintain strong customer relationships through personalized service and proactive outreach.
• Resolve customer concerns promptly to ensure a positive experience.
• Promote and cross-sell bank products; refer customers to other lines of business as appropriate.
• Open and manage a variety of accounts and assist with maintenance tasks.
• Provide assistance with online banking and digital banking tools.
• Refer clients with credit needs to the appropriate banker or line of business.
• Process transactions with a high degree of accuracy; balance cash drawer daily.

Skills

Sales skills

Customer service

Communication skills

Math skills

Education

High School diploma

Banking/sales experience

Tools

Microsoft Office

Job description

Busey Bank in Edwardsville, IL seeks a Relationship Banker to blend teller duties with relationship banking, delivering personalized service and handling transactions. You will open new accounts, assist with maintenance, and cross-sell products to meet customer needs.

The role emphasizes accurate processing, online banking support, and compliance with banking regulations, while building lasting customer relationships and contributing to branch success.