Remote Online Customer Consultant

FreshStart UAE; Las Vegas (NV); Hybrid; USD 18,000 - 22,000; Full time

Job summary

FreshStart UAE is seeking an Online Consultant in Las Vegas to deliver excellent customer service via online channels. You will answer inquiries, provide product information, and help customers resolve issues while maintaining CRM records.

The role supports a dynamic team with opportunities to upsell and cross-sell. A high school diploma is required, English fluency is essential, and remote work options are available.

Qualifications

• Fluent English communication is required (verbal and written).
• Degree not mandatory but preferred; high school diploma required.
• Experience in customer service is a plus.
• Strong organizational skills and detail orientation.

Responsibilities

• Respond to customer inquiries via email, chat and social media.
• Provide accurate information and resolve customer issues.
• Track interactions and maintain CRM records.
• Collaborate with teammates to improve service processes.
• Stay updated on company policies and products/services.

Skills

Fluent English

Interpersonal skills

Organization

Teamwork

CRM familiarity

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Job description

FreshStart UAE is seeking an Online Consultant in Las Vegas to deliver excellent customer service via online channels. You will answer inquiries, provide product information, and help customers resolve issues while maintaining CRM records.

The role supports a dynamic team with opportunities to upsell and cross-sell. A high school diploma is required, English fluency is essential, and remote work options are available.