Remote Nurse Advocate & Case Manager — Healthcare Navigator

Synergy Healthcare USA, LLC; Cleveland (OH); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Paid Time Off (PTO)

Paid holidays

Half-day Fridays

Job summary

A healthcare services provider in Cleveland, Ohio, is seeking a Case Manager Nurse Advocate. This position offers remote work flexibility and requires an active nursing license and a Bachelor of Science in Nursing (BSN). The ideal candidate will have at least 3 years of experience in case management and a strong understanding of the healthcare system. Key responsibilities include assisting members with healthcare navigation and collaborating with healthcare professionals. Competitive salary and benefits are offered including half-day Fridays.

Qualifications

• Minimum of 3 years of experience as a nurse case manager or in a related healthcare field.
• CCM certification or CCM eligible, commit to CCM exam within the first year.
• In-depth knowledge of the healthcare and insurance systems.

Responsibilities

• Serve as the primary point of contact for members seeking assistance.
• Work with members to identify their healthcare needs.
• Liaison with TPAs and insurance companies to resolve issues.

Skills

Analytical skills

Communication skills

Interpersonal skills

Problem-solving skills

Organizational skills

Education

Bachelor of Science in Nursing (BSN)

Active nursing license

Tools

Electronic health records (EHRs)

Outlook

Excel

Job description

A healthcare services provider in Cleveland, Ohio, is seeking a Case Manager Nurse Advocate. This position offers remote work flexibility and requires an active nursing license and a Bachelor of Science in Nursing (BSN). The ideal candidate will have at least 3 years of experience in case management and a strong understanding of the healthcare system. Key responsibilities include assisting members with healthcare navigation and collaborating with healthcare professionals. Competitive salary and benefits are offered including half-day Fridays.