Remote North America Trade Communications Manager

Collette Travel Service, Inc.; Pawtucket (RI); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health & Wellness: Medical, Dental, V

Time Off: Generous PTO, paid holidays

Volunteer Time

Financial Security: 401(k) with match

Family Support: Paid parental leave, [

Exclusive travel discounts

Job summary

Collette Travel Service, Inc. seeks a Manager, North America Trade Communications to lead strategy and governance of communications for travel advisors, host agencies, consortia, trade organizations, and internal stakeholders.

This is a remote role with travel to Collette Headquarters in Pawtucket, RI as needed. Reporting to the Senior Director, Global B2B Strategy Development, you will ensure timely, relevant messaging that strengthens engagement, supports growth, and reinforces Collette's

Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, Business, Journalism, or a related field.
• 5–10+ years of experience in communications, marketing, content strategy, PR, sales enablement, channel marketing, or related disciplines.
• Strong knowledge of strategic communications, B2B marketing, lifecycle marketing, sales enablement, and audience engagement strategies.
• Experience communicating with travel advisors, host agencies, consortia, trade partners, or other B2B audiences; travel industry experience preferred.
• Excellent writing, editing, storytelling, message development, and presentation skills.

Responsibilities

• Develop and execute North American trade communication strategies, messaging frameworks, and communication calendars.
• Establish communication governance, priorities, standards, and best practices across advisor-facing channels.
• Translate business objectives into compelling advisor-facing messaging, campaign briefs, content, and sales enablement materials.
• Lead B2B lifecycle marketing and communication initiatives that drive engagement, lead quality, pipeline growth, and revenue.
• Manage advisor-facing communications, including newsletters, resource guides, email campaigns, social communities, portals, training platforms, events, and partner communications.
• Support Sales and Partnership teams with advisor-ready assets, tools, and communications that reinforce Collette's value proposition.
• Manage trade organization partnerships, sponsorships, industry events, activations, and related communication deliverables.
• Collaborate with internal stakeholders, Project Management, and Creative teams to ensure effective and timely campaign execution.
• Monitor communication performance, advisor feedback, and industry trends to optimize messaging, channel effectiveness, and engagement.
• Support additional advisor-focused initiatives and other duties as assigned.

Skills

Strategic communications

B2B marketing

Lifecycle marketing

Sales enablement

Project management

Stakeholder management

Data-driven decision making

Content development

Cross-functional collaboration

Education

Bachelor's degree in Marketing, Communications, Public Relations, Business, Journalism

Tools

CRM systems

Marketing automation platforms

Analytics tools

Digital marketing channels

AI-enabled technologies

Job description

Collette Travel Service, Inc. seeks a Manager, North America Trade Communications to lead strategy and governance of communications for travel advisors, host agencies, consortia, trade organizations, and internal stakeholders.

This is a remote role with travel to Collette Headquarters in Pawtucket, RI as needed. Reporting to the Senior Director, Global B2B Strategy Development, you will ensure timely, relevant messaging that strengthens engagement, supports growth, and reinforces Collette's