Remote Non-Clinical Care Ops Supervisor

Comagine Health; City of Albany (NY); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid time off

Retirement savings plan

Adoption financial assistance

Paid parental leave

Job summary

Comagine Health is seeking a Supervisor, Non-Clinical to oversee administrative staff and optimize non-clinical operations in a healthcare environment. This remote role requires coordinating scheduling, workflow and compliance with regulations to indirectly support clinical excellence.

You will lead a team, monitor performance, and collaborate with clinical leadership to resolve operational challenges, ensuring high service quality and efficient patient experiences.

Qualifications

• 4 years of healthcare experience in a professional setting.
• 3 years of customer service or related work experience.
• 1 year of supervisory or lead experience.

Responsibilities

• Lead, mentor, and supervise non-clinical staff including administrative, facilities, and support personnel.
• Coordinate daily operational activities such as scheduling, resource allocation, and inter-department communication.
• Ensure compliance with healthcare regulations, policies, and safety standards in non-clinical areas.
• Collaborate with clinical leadership to identify and resolve operational challenges affecting patient care.
• Prepare reports, analyze performance metrics, and suggest process improvements.

Skills

Healthcare experience

Customer service

Supervisory experience

Education

Bachelor's degree

Tools

EHR systems

Job description

Comagine Health is seeking a Supervisor, Non-Clinical to oversee administrative staff and optimize non-clinical operations in a healthcare environment. This remote role requires coordinating scheduling, workflow and compliance with regulations to indirectly support clinical excellence.

You will lead a team, monitor performance, and collaborate with clinical leadership to resolve operational challenges, ensuring high service quality and efficient patient experiences.