Remote Night-Shift Support Engineer (SRE)

AB InBev | Growth Group; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Performance based bonus

Attendance Bonus

Casual office and dress code

Days off

Health, dental, and life insurance

Discounts on Ambev products

School materials assurance

Job summary

AB InBev is seeking a remote Night Shift SRE/DevOps engineer to join BEES, AB InBev’s B2B platform. You will design, build, deploy, monitor services and help automate operations across cloud environments.

Responsibilities include improving release processes, enhancing observability with New Relic, DataDog, and Grafana, and collaborating with security and infrastructure teams to create scalable, resilient systems. Fluent English and Agile experience are required.

Qualifications

• University degree in computer science/engineering or related
• Solid fundamentals in object-oriented design, data structures, algorithms and problem solving
• Hands on experience in CI/CD tools such as Azure DevOps, ArgoCD
• Experience with SRE and Support Engineering methodology/culture
• Experience with Kubernetes, Docker, Azure, RabbitMQ, AWS, Java and Python
• Experience with monitoring tools such as New Relic, DataDog, Grafana
• Advanced communication skills in English (written and spoken)
• Experience with Agile projects

Responsibilities

• Collaborate with teams to design, build, deploy and monitor new and existing services
• Build and evolve our change management and release processes
• Identify and improve processes by automation
• Focus on observability and logging with our services by proactive monitoring, alerting, and detecting anomaly in our systems
• Take part in monitoring activities, being able to quickly mitigate issues in production while project teams are engaged
• Mitigate issues in production by using a variety of methods like scripts, automations, infrastructure scaling
• Raise 3rd party tickets when needed (Microsoft, CloudAMQP, NewRelic, etc)
• Update and improve runbooks
• Deep-dive into root cause analysis with teams to prevent incidents
• Collaborate with infrastructure and security teams to build scalable, secured and resilience systems
• Practice Support Engineering methodologies such as defining SLO and error budget
• Work closely with Operations team to ensure all processes are aligned with teams
• Contribute to capacity planning and access management process
• Be constantly challenged to create world-class solutions

Skills

CI/CD experience

SRE culture

Agile projects

English communication

Education

Bachelor's degree in Computer Science or related field

Tools

Azure DevOps

ArgoCD

Kubernetes

Docker

Azure

RabbitMQ

AWS

Java

Python

New Relic

DataDog

Grafana

Job description

AB InBev is seeking a remote Night Shift SRE/DevOps engineer to join BEES, AB InBev’s B2B platform. You will design, build, deploy, monitor services and help automate operations across cloud environments.

Responsibilities include improving release processes, enhancing observability with New Relic, DataDog, and Grafana, and collaborating with security and infrastructure teams to create scalable, resilient systems. Fluent English and Agile experience are required.