Remote NICU Nurse Care Manager

UnitedHealth Group; Seattle (WA); Remote; Confidential; Full time

Job summary

UnitedHealth Group is seeking a NICU Registered Nurse Case Manager in Washington state with NICU experience to coordinate care for Medicaid members, assess needs, and develop person-centered care plans. Remote work is possible from WA, with strong emphasis on collaboration with care teams and community resources.

The role requires WA RN licensure, NICU experience, and proficiency in MS Office; bilingual candidates are a plus. Strong communication and advocacy for members are essential.

Qualifications

• Current, unrestricted RN licensure in the state of Washington.
• 2+ years of NICU clinical experience.
• 1+ year of experience with MS Office, including Word, Excel, Outlook, and Teams.
• Reside in the state of Washington.
• Designated, quiet workspace and access to install secure high speed internet via cable/DSL in the home.
• Bilingual English and Spanish.

Responsibilities

• Engage members telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
• Develop and implement person-centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
• Support proactive discharge planning and manage/coordinate care transition
• Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

Education

RN license (Washington)

Job description

UnitedHealth Group is seeking a NICU Registered Nurse Case Manager in Washington state with NICU experience to coordinate care for Medicaid members, assess needs, and develop person-centered care plans. Remote work is possible from WA, with strong emphasis on collaboration with care teams and community resources.

The role requires WA RN licensure, NICU experience, and proficiency in MS Office; bilingual candidates are a plus. Strong communication and advocacy for members are essential.