Remote Neuromodulation Clinical Specialist I

Abbott; United States; Remote; USD 61,000 - 123,000; Full time

Benefits offered by this job

Free medical coverage

Retirement plan

Tuition reimbursement

FreeU education

Global employer

Diversity emphasis

Job summary

Abbott seeks a Clinical Specialist I, CPT in Knoxville, TN to support Neuromodulation sales with technical clinical expertise. You will assist Territory Managers, train customers, and provide case support, programming, and education on Abbott Chronic Pain Therapies.

The role demands strong clinical skills, excellent communication, and the ability to work independently in a fast-paced, matrixed environment with travel up to 25% within the region.

Qualifications

• Bachelor’s Degree in biomedical engineering or related field or equivalent combination of education and work experience.
• 1–2 years’ work experience, strong preference collaborating with patients in clinical setting.
• The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management and prioritizing skills.
• Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization.
• Capable of building strong working relationships with internal/external customers.
• Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays.
• Accustomed to tight deadlines and managing multiple tasks.
• Strong sense of urgency.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes, and meets deadlines in timely manner.
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager.

Responsibilities

• Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
• Assist Territory Managers in after-hours call support and activities.
• Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers.
• Proficient in complex programming, case support.
• Works seamlessly with Territory Manager(s) allowing them increased selling time.
• Will foster high trust relationships with customers, including the regional team members.
• Will begin to conduct PCP work and educational in services, as directed.
• As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns.
• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
• Collects and studies information about new and existing products and monitors competitor sales, prices, and products.
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices.
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line.
• Complies with FDA regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Provides sales support, clinical in-services, training, and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.
• Ability to travel 25% within assigned region and/or outside assigned region.

Skills

Clinical skills

Communication skills

Time management

Multitasking

Relationship building

Education

Bachelor’s Degree in biomedical engineering or related field

Job description

Abbott seeks a Clinical Specialist I, CPT in Knoxville, TN to support Neuromodulation sales with technical clinical expertise. You will assist Territory Managers, train customers, and provide case support, programming, and education on Abbott Chronic Pain Therapies.

The role demands strong clinical skills, excellent communication, and the ability to work independently in a fast-paced, matrixed environment with travel up to 25% within the region.