Remote Network Administrator II | SD-WAN & Security

Velera; United States; Remote; USD 76,000 - 118,000; Full time

Benefits offered by this job

Medical with telemedicine

Dental and Vision

401k with employer match

Paid Time Off (PTO)

12 Paid Holidays

Life Insurance

Job summary

Velera is a leading payments CUSO and fintech solutions provider hiring a Network Administrator II to support and optimize our network infrastructure for client solutions. You will collaborate with Development, Product, Production Support, and Build teams to maintain stability, security, and resiliency across OSI layers 1-4 and respond to incidents with a strong customer service focus.

The role offers a remote-first, flexible environment, on-call rotation, and opportunities to work with Cisco

Qualifications

• Bachelor’s degree preferred.
• Cisco Certified Network Associate (CCNA) certification or equivalent experience.
• Relevant Industry certifications including Azure and/or AWS or equivalent experience.
• 2-5 years relevant experience in subject matter.
• Solid experience configuring and maintaining Cisco routing/switching.
• Experience supporting layers 1-4 of the OSI model are highly preferred.
• Support and management of security policies within a PCI compliant environment.
• Utilize troubleshooting and analytical skills to participate in incident resolution and root cause determination.
• SD-WAN knowledge would be a plus.
• Knowledge of Wireshark, Solarwinds, ServiceNow, and/or ADO are helpful.

Responsibilities

• The Network Administrator II position’s primary responsibilities include the support and ongoing maintenance of the network infrastructure to ensure stability, resiliency, security, and services to our clients.
• This position will involve working and resolving service requests, incidents, problem tasks, and changes related to the Velera Network Infrastructure.
• Participates in network device hardware and software upgrades, vulnerability remediation, and incident/alert response in support of maintaining the security posture of our products and for compliance requirements.
• Engage in operational run activities such as standardization initiatives, routine compliance tasks, capacity planning, and network monitoring enhancements.
• Monitor and support client telecom circuits, working with various carriers and vendors on incident resolution and optimization.
• Engage in triage/incident bridge calls and participate in an on-call rotation providing after hours and weekend network support as needed
• High level of Customer Service experience working with external customers, vendors and internal business departments to provide a high level of customer satisfaction
• Provide technical consulting services to the company’s internal and external customers

Education

Bachelor’s degree preferred

CCNA certification

Azure and/or AWS certifications

2-5 years relevant experience

Tools

Cisco routing/switching

Wireshark

SolarWinds

ServiceNow

ADO

Azure

AWS

Job description

Velera is a leading payments CUSO and fintech solutions provider hiring a Network Administrator II to support and optimize our network infrastructure for client solutions. You will collaborate with Development, Product, Production Support, and Build teams to maintain stability, security, and resiliency across OSI layers 1-4 and respond to incidents with a strong customer service focus.

The role offers a remote-first, flexible environment, on-call rotation, and opportunities to work with Cisco