Remote Mission-Critical Logistics Specialist

Purolator Inc.; United States; Remote; USD 56,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision plans

Annual bonus

Paid time off

Parental leave

Tuition assistance

Job summary

Purolator International, a US-based leader in air and ground forwarding, is seeking a Mission Critical Specialist (Remote). The role coordinates all shipments in a 24/7/365 environment, from booking to delivery, across import/export, with exposure to E-Verify and compliance processes.

The position offers a comprehensive benefits package and requires a Bachelor’s degree or 3+ years in logistics, with strong customer service and real-time problem-solving abilities.

Qualifications

• Bachelor’s degree and/or a min of 3 years of position-related, logistics experience is required.
• Direct experience in mission-critical, air-express, same-day, freight-forwarding, or comparable high-urgency logistics experience is preferred.
• Strong customer service with direct operational ownership of shipments.

Responsibilities

• Coordinate domestic and international shipments based on client requirements via phone and email, ensuring 24/7/365 coverage.
• Coordinate with agents, carriers, and brokers to procure scheduling and rates; administer these activities.
• Route shipments and prepare pre-alert documentation.
• Book all air and ground shipments with the appropriate agent/carrier; coordinate pickup and delivery.
• Enter shipments and related information into the applicable TMS in real time.
• Follow up on shipments to meet customer commitments and validate critical connections.
• Update clients and internal teams on status changes.
• Prepare shipment-specific documents (BOL, MAWB, HAWB, Commercial Invoice, Origin Certification).
• Develop pricing and routing for ground and air freight options; maintain relationships with customers, agents, and carriers.

Job description

Purolator International, a US-based leader in air and ground forwarding, is seeking a Mission Critical Specialist (Remote). The role coordinates all shipments in a 24/7/365 environment, from booking to delivery, across import/export, with exposure to E-Verify and compliance processes.

The position offers a comprehensive benefits package and requires a Bachelor’s degree or 3+ years in logistics, with strong customer service and real-time problem-solving abilities.