(Remote) Middle TN 1 Tom Plumber Nashville On Call Dispatcher

1tpfranchise; Smyrna (TN); Remote; Full time

Job summary

An established industry player is seeking a dedicated Dispatcher for a remote position, focusing on delivering exceptional customer service. In this role, you will manage after-hours calls, schedule appointments, and handle client inquiries efficiently. The ideal candidate will thrive in a fast-paced environment, demonstrating strong multitasking abilities and a professional demeanor. This opportunity offers a flexible schedule and the chance to be part of a supportive team that values reliable and trustworthy individuals. If you are self-motivated and eager to contribute to a dynamic team, this role is perfect for you.

Benefits

Flexible Schedule

Qualifications

• Must live in middle Tennessee and possess strong customer service skills.
• Self-motivated with the ability to multitask and work under pressure.

Responsibilities

• Manage after-hours calls and schedule technician appointments.
• Provide fast and friendly customer service to clients.

Skills

Customer Service Skills

Multitasking

Problem-Solving

Attention to Detail

Computer Proficiency

Education

High School Diploma or Equivalent

Job description

Dispatcher Job Description:

The 1-Tom Plumber On-Call Dispatcher will work remotely, providing fast and friendly customer service to both internal and external customers. The dispatcher will manage after-hours calls for the on-call technicians and the day-to-day operations.

Benefits:

• Flexible schedule

Responsibilities Include but are not limited to:

• Strong customer service skills
• Multitasker
• Answering client calls
• Scheduling technician appointments for jobs
• Entering client data into a computer
• Providing responses and feedback to clients regarding service queries
• Making outbound calls to clients as necessary

Job Requirements:

• Must live in middle Tennessee
• High School diploma or equivalent
• Ability to satisfactorily resolve client concerns
• Competency of basic computer programs
• Professional demeanor
• Self-motivated with a sense of urgency to complete tasks
• Able to work gracefully under pressure in a fast-paced environment
• Strong problem-solving abilities and attention to detail
• Reliable, trustworthy, and punctual

Compensation: $25 per booked call

This is a remote position.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Construction