Remote Member Support Advisor

Lever, Inc.; Frederick (MD); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Work from home

Mentorship

Growth path

Coaching

Job summary

Lever, Inc. is seeking a remote team member who helps families understand and set up protection options. The role emphasizes clear communication, self-management, and a structured process to guide clients step by step around protections and options.

You will receive mentorship, a growth path based on performance, and coaching rather than a sink-or-swim approach, with honest conversations and transparent expectations shaping a supportive work culture.

Qualifications

• Clear communications process for guiding families to understand protection options.
• Self-management and disciplined work from home setup.
• Team habits and collaboration in a remote environment.
• Integrity and honesty in all interactions.

Responsibilities

• Explain and help families understand protection options.
• Guide clients through setup steps with a process-driven approach.
• Collaborate with team and mentors to improve guidance quality.
• Maintain transparency and open, honest conversations with clients.

Skills

Communication

Self-management

Team habits

Integrity

Job description

Remote seat on a team that helps families understand and set up protection options.

Flexible hours. Mentorship. Clear expectations.

Offer

• 1. Purpose with a process — not vague “help people.”
• 2. Work from home.
• 3. A growth path if the numbers and the attitude are there.
• 4. Coaching instead of sink-or-swim.
• 5. Honest conversations only. No pressure theater.

Bring

• Communication skill
• Self-management
• Team habits
• A spine — integrity is not optional