Remote Client Care Specialist

Lever, Inc.; Central (LA); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Remote work

Mentorship

Growth path

Honest conversations

Job summary

Lever, Inc. is seeking a remote team member to help families understand and set up protection options. The role emphasizes mentorship, flexible hours, and clear expectations.

The position offers work-from-home flexibility, coaching instead of sink-or-swim, and a growth path for those who demonstrate results and integrity. Expect honest conversations and supportive guidance without pressure.

Qualifications

• Communication skills to present information clearly to families.
• Ability to manage time and tasks with minimal supervision.
• Collaborative mindset and consistent team-focused habits.
• Strong integrity and ethical approach in all interactions.

Responsibilities

• Explain protection options to families in a clear, helpful manner.
• Self-manage workload while coordinating with the team remotely.
• Maintain team habits and contribute to a supportive culture.
• Uphold integrity and honest communication in all conversations.
• Participate in mentorship and growth-focused discussions.

Skills

Communication

Self-management

Team habits

Integrity

Job description

Remote seat on a team that helps families understand and set up protection options.

Flexible hours. Mentorship. Clear expectations.

Offer

• 1. Purpose with a process — not vague “help people.”
• 2. Work from home.
• 3. A growth path if the numbers and the attitude are there.
• 4. Coaching instead of sink-or-swim.
• 5. Honest conversations only. No pressure theater.

Bring

• Communication skill
• Self-management
• Team habits
• A spine — integrity is not optional