Remote Member Services Associate: Life Insurance Training

AIL; Gilbert (AZ); Remote; USD 40,000 - 80,000; Full time

Benefits offered by this job

Remote work

Warm leads

Weekly pay

Unlimited earning potential

Medical premium reimbursement

Online training

Daily mentorship

Performance incentives

No overhead costs

Union representation

Career opportunity

Job summary

American Income Life is seeking a Remote Member Services Associate to assist members with life, health, and accident coverage, conducting virtual appointments, and educating clients on available benefits.

This 100% remote, independent contractor role emphasizes service, ongoing coaching, and building strong client relationships, with training and licensing support and commission-based compensation. Candidates should be 18+, have a home workspace, and be able to work with warm leads.

Qualifications

• Excellent communication and customer-service skills.
• Strong listening and relationship-building ability.
• Professional, dependable, and detail-oriented.
• Comfortable using computer systems and virtual tools.
• Self-motivated and coachable.
• Ability to work independently while contributing to a team.

Responsibilities

• Connect with members and prospective clients through warm leads.
• Schedule and conduct virtual client appointments.
• Complete needs-based discussions.
• Explain life, supplemental health, and accident insurance coverage.
• Answer questions and provide timely client support.
• Follow up to maintain strong professional relationships.
• Keep organized records and complete required documentation.
• Participate in ongoing coaching and team development.

Skills

Excellent communication

Customer service

Active listening

Relationship building

Detail-oriented

Tech savvy

Tools

CRM software

Virtual tools

Job description

American Income Life is seeking a Remote Member Services Associate to assist members with life, health, and accident coverage, conducting virtual appointments, and educating clients on available benefits.

This 100% remote, independent contractor role emphasizes service, ongoing coaching, and building strong client relationships, with training and licensing support and commission-based compensation. Candidates should be 18+, have a home workspace, and be able to work with warm leads.