Remote Member Engagement Specialist

Premera Blue Cross; United States; Remote; USD 54,000 - 87,000; Full time

Benefits offered by this job

Medical, vision, and dental coverage

401(k) employer match

Pension plan after 3 years

On-site parking

Job summary

Premera Blue Cross in the United States is seeking a Member Engagement Consultant I to support the implementation of engagement strategies aligned with business objectives. You will partner with consultants and cross‑functional teams to plan, analyze, and launch initiatives that drive member experience and engagement.

This Telecommuter role offers flexible, remote work with opportunities to collaborate across departments, manage communications, monitor progress, and contribute ideas for program

Qualifications

• Bachelor’s degree or three years of relevant business experience.
• Two years of experience supporting projects, programs, or business initiatives.
• Experience in the health care industry.
• Knowledge of the health care industry and factors influencing health care organizations and consumers.
• Two years of member engagement, member experience, customer engagement, or related experience.

Responsibilities

• Collaborate with team members on assigned projects and ensure timely completion of tasks.
• Support project planning and processes by analyzing trends, monitoring compliance, and contributing to recommendations.
• Coordinate development and delivery of internal and external project communications and collateral.
• Communicate project updates and contribute ideas for program improvement.
• Create and distribute ongoing communications capturing performance and progress related to member engagement initiatives.
• Provide accurate and timely project information for committees and project teams.
• Provide peak-load support and backup as needed; complete special projects and other duties as assigned.

Skills

Microsoft Office Suite

Education

Bachelor’s degree or 3 years experience

Tools

MS Project

Visio

Job description

Premera Blue Cross in the United States is seeking a Member Engagement Consultant I to support the implementation of engagement strategies aligned with business objectives. You will partner with consultants and cross‑functional teams to plan, analyze, and launch initiatives that drive member experience and engagement.

This Telecommuter role offers flexible, remote work with opportunities to collaborate across departments, manage communications, monitor progress, and contribute ideas for program